My griddle came with expired coupon codes. Can I get replacements?
Some of our griddles come with promotional coupon codes inserted by third-parties. Every now and then, the coupon will be expired before the griddle is purchased. Unfortunately, because those codes were supplied and inserted by a third-party company, we don’t have access to updated codes.
Don’t worry, though—those coupons are purely promotional. You didn’t pay extra for your product to have them added.
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Do you offer any discount codes?
Thank you for your interest in our products! Unfortunately, we do not offer any military or similar discounts at this time. However, many of our retailers do offer discount programs and promotional sales. Our website still offers great deals, ...
How do I clean my griddle top?
Griddle tops are similar to cast iron in their use and care. When cleaning either, the most important things to remember are you should use minimal water, never use soap, and always finish with a light layer of oil to protect your seasoning. The best ...
Can I purchase grease cup liners for my 22" Griddle?
There are two different dimensions of 22” rear grease cups that have been on the market. The first 22” griddles we released were the first griddles we ever produced to have a rear grease management system. Because it was new technology, it had its ...
Can I cut directly on the griddle top?
Any of our propane griddle models with rolled steel tops can be directly cut on. Doing so will not damage the griddle top. However, if you have an E-Series griddle top, you should not cut directly on the griddle top or use any metal utensils on the ...
My griddle top is peeling
Sometimes the seasoning on your griddle top can peel a little. This is usually caused by the seasoning drying up and peeling off, or by using too much water when cleaning your griddle. To be able to fix this, you simply need to scrape off the old ...