I need to cancel my order!

I need to cancel my order!

Everyone in our warehouse works hard to ensure your order is shipped quickly—orders are submitted for processing as soon as you confirm them. Due to how fast we send out orders, it can be difficult to catch them before they leave our warehouse, and once an order is fulfilled, we can’t stop it.

In our cancellation policy on our website, we recommend that customers call to try and cancel their order immediately. It often takes us more than 24 hours to respond to emails, at which point it’s too late the pull an order.

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