I'd like to purchase a replacement part
Thank you for your interest in making a purchase!
Not all of our replacement parts are available for purchase directly off our website. Because Blackstone Products offers a large variety of griddles, each with different replacement parts, we don't offer them all online to ensure we can help each customer get the part they need. You can view the parts we have available online here
. For questions on compatibility, feel free to call us or submit a chat request.
If you need a replacement part that isn't available online or would like to purchase over the phone, please verify the model of your griddle (model numbers are four digits long and can be found on your product manual or above your serial number here
) and call our customer service line at (435) 252-3030 Ext. 1. Our business hours are 7 AM to 5 PM MST, Monday through Friday.
We can help you verify pricing and availability and place an order for you.
Can I purchase a hood for my 28” or 36” griddle?
Unfortunately, we don't offer hoods for any previous griddle models at this time. Any large griddle that comes with a hood is specifically designed to be able to support it with a heavier base and griddle top that locks into the cooking station. ...
Where can I buy…
Some of our griddles are too heavy to ship, or are only available through exclusive deals with our retailers. All Adventure Ready, Pro Series, e-Series, and Griddle + (which includes the AirFryer and RangeTop Combo units) are available through ...
My griddle is missing parts.
If you received your griddle and it appears to be missing parts, our Customer Support team can assist in getting the parts replaced. We will need to know which specific parts are missing and your model number to get replacement parts on order. If you ...
What is the warranty for Blackstone Griddles?
Blackstone Products Warranty Blackstone Products (cooking stations and accessories) are backed by a one-year manufacturer's warranty. To activate this warranty for cooking stations, you'll need to register your griddle. We pride ourselves in ...
Can I purchase grease cup liners for my 22" Griddle?
There are two different dimensions of 22” rear grease cups that have been on the market. The first 22” griddles we released were the first griddles we ever produced to have a rear grease management system. Because it was new technology, it had its ...