Flames & Ignition
How do I install the Igniter Battery?
The igniter requires a AA battery with the positive side facing out towards you. The cap has an image and battery label on it. Here's a helpful video explaining igniter battery installation:
The flame on my griddle is low or isn't producing enough heat
If the flame on your Blackstone griddle is low or is not producing the heat that you'd expect you can try the suggested troubleshooting below for your type of griddle. Griddles with regulators that connect to bulk (20-pound) tanks: Most likely there ...
My griddle won't light
If your griddle won't light there are some steps, based on the type of ignition system, to troubleshoot this. Griddles with battery-powered igniter boxes Sometimes igniter parts can shift during shipping. In most cases, functioning parts will stop ...
My flames are burning yellow
The color of a burner flame is determined by how the propane is mixing with oxygen. It’s common to see flames burning blue, but if they aren’t, it doesn’t always mean that something is wrong. Depending on elevation and the size of air gates, flames ...
My Regulator is Freezing
If a regulator freezes, it will stop functioning correctly and you’ll likely experience low to no gas flow. There are two major factors that influence regulator freezing. First, if liquid propane is able to flow through your regulator (typically ...