What can I do if my stone is black and I want it clean again?
The black is not harmful to you it is simply stone seasoning over time. However, you may carefully flip the stone over before use the other side that is clean. You may also turn the oven on with the motor rotating the tray at a higher temperature to burn off the excess char.
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How do I clean my griddle top?
Griddle tops are similar to cast iron in their use and care. When cleaning either, the most important things to remember are you should use minimal water, never use soap, and always finish with a light layer of oil to protect your seasoning. The best ...
Getting Started Guide (rotating bottom stone ovens)
Congratulations on your new pizza oven! Below are some tips on getting started cooking with your new Pizza Oven. Our team has been working on creating some helpful videos to get you started cooking. Here's a link to the playlist, which can be very ...
All the corners of my griddle aren’t black, did I do it wrong?
No, this is fairly standard. The corners and edges do not have the same access to the direct heat of the burners, making it harder for the seasoning to darken like the rest of the griddle top. After using your griddle for multiple cooks, it will ...
Do I need to season the stone?
No, the pizza stove stone gets seasoned naturally with use. Simply cook your pizzas and the stone will darken over time.
What do I do if I have accidentally broken my stone?
New stones can be purchased by calling our customer support at (435) 252-3030 ext#1.