I hear a clicking sound coming from my motor. What does that mean and what should I do?
This means your motor has a broken tooth inside. Please contact Blackstone products for replacement motor.
Related Articles
My Pizza Oven Motor Isn't Turning
There is some troubleshooting you can try to make sure your oven motor is functional and installed correctly. First, please make sure that the white switch wire towards the front of your oven is plugged into the "switch" port on your motor. (Note: ...
I need a replacement motor for my patio oven.
Because the Blackstone model 1575 Patio Oven has been discontinued for years, we are no longer ordering replacement parts for it. At this time, we are out of stock on that replacement part, and will not be putting in a new order for more. However, we ...
My griddle won't light
If your griddle won't light there are some steps, based on the type of ignition system, to troubleshoot this. Griddles with battery-powered igniter boxes Sometimes igniter parts can shift during shipping. In most cases, functioning parts will stop ...
What does it mean if my regulator is making a humming noise?
This is nothing to be concerned about. It means there is a loose plastic washer. Contact customer service and they will replace the regulator for you.
What can I do if my stone is black and I want it clean again?
The black is not harmful to you it is simply stone seasoning over time. However, you may carefully flip the stone over before use the other side that is clean. You may also turn the oven on with the motor rotating the tray at a higher temperature to ...