Fraudulent Websites

Fraudulent Websites

Recently, multiple scam websites have been created to fraudulently impersonate Blackstone Products. They offer our products at steep discount rates, accept payment, but never deliver the purchased items.

The only websites we hold are www.blackstoneproducts.comwww.blackstonegriddles.cawww.blackstone-europe.comwww.blackstoneproducts.eu and www.blackstone.sale. If you would like to purchase one of our griddles online, please make sure you are purchasing through that web address, or one of our accredited retailers. 

If you believe you purchased a product from us and the web address wasn't blackstoneproducts.com, please review that order for fraud. If you purchased from a fraudulent website, please contest the charge with your credit card company immediately. Some signs that you were a scam victim are:
  1. Receiving a charge confirmation from an individual's name, not Blackstone Products. We send out a confirmation email at the time of purchase.
  2. Receiving an order confirmation that isn't 6 digits long. If it is more or less, that will be a sign that it isn't from us.
We are working diligently to shut down these websites. Unfortunately, at this time, as soon as we get one website down, another pops up. If you have seen one of these fraudulent websites, please report the web address here. Our team will work to get them shut down to protect Blackstone customers.


    • Related Articles

    • I need to change my order!

      To protect our customers and prevent fraud, we are unable to modify orders once they are placed. If there is a mistake with an order, we recommend that you try to cancel it and reorder. To learn more about this policy, please see our cancellation ...
    • I can't find your products in stock

      Thank you for your interest in purchasing a Blackstone griddle or accessory! Our products have been really popular this year, and with disruptions ian our supply chain everywhere from materials to shipping, it's been really difficult to replenish our ...