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Getting Started Guide (rotating bottom stone ovens)
Congratulations on your new pizza oven! Below are some tips on getting started cooking with your new Pizza Oven. Our team has been working on creating some helpful videos to get you started cooking. Here's a link to the playlist, which can be very ...My New Pizza Oven is Missing the Socket Screws
We apologize for any problems you've experienced with the assembly process. To make our parts more universal and create a better assembly process, our designers made a last-minute change to the assembly hardware to use a Phillips head instead of a ...My Pizza Oven Motor Isn't Turning
There is some troubleshooting you can try to make sure your oven motor is functional and installed correctly. First, please make sure that the white switch wire towards the front of your oven is plugged into the "switch" port on your motor. (Note: ...My Pizza Oven Burner Won't Stay Lit
Our pizza oven ignition system is equipped with a safety system that prevents propane build-up in the oven cavity. To ensure propane isn't allowed to flow through an unlit burner, your burner has a thermocouple installed inside of it to monitor the ...My pizza oven is missing the rotating tray/peel
If you believe you are missing parts of your oven, please go back and check the packaging materials to ensure they were not accidentally discarded. Our packaging design can make it a little easy to miss both the rotating tray and the pizza peel. They ...
Popular Articles
How do I season my griddle?
To start off, get a bowl of warm, soapy water and a dish towel to wipe down your griddle top and remove any dust or debris. Then, rinse your griddle top clean. Once clean, heat your griddle on high heat until your griddle top changes color. At ...All the corners of my griddle aren’t black, did I do it wrong?
No, this is fairly standard. The corners and edges do not have the same access to the direct heat of the burners, making it harder for the seasoning to darken like the rest of the griddle top. After using your griddle for multiple cooks, it will ...My griddle is missing parts.
If you received your griddle and it appears to be missing parts, our Customer Support team can assist in getting the parts replaced. We will need to know which specific parts are missing and your model number to get replacement parts on order. If you ...What do I do in between cooks on my griddle?
Before you cook on your griddle, wipe a very thin layer of any cooking oil on it. After you’re done cooking and you’ve scraped and cleaned your griddle, add a very thin layer of Blackstone’s Seasoning & Conditioner or cooking oil to your griddle and ...What oil is best to use?
Blackstone's Recommendation After years of testing and cooking on griddles we created our own mixture. The Blackstone Seasoning and Cast Iron Conditioner is the best and easiest way to get consistent results. This unique blend of oils combines the ...